Responsibilities:
Oversee the administration, operations and management of the Learning Centre.
Responsible for the growth and overall profitability of the Learning Centre.
Decision making with good business sense.
Proper delegation of tasks to staff.
Create a warm and comfortable environment for students and parents.
Maintain a clean and conducive to learning environment.
Ensure safety and care for students.
Schedule classes and timetable.
Attend, respond and manage customer enquiries and requests.
Provide excellent customer service to parents and students.
Manage expectations of parents and students.
Front desk and administrative duties.
Responsible for maintaining professional standards of the Learning Centre as determined by HQ.
Requirements:
Candidate should possess at least a Diploma, Advanced/Higher/Graduate Diploma (any field).
Candidate should have at least 2 years of relevant working experience in a supervisory/managerial position.
Preferable experience includes but is not limited to Education centres, Sales, Customer Service, Retail; Food and Beverage.
Must love children.
Ability to manage stress and handle difficult situations at all times.
Candidate should possess a cheerful disposition and excellent communication skills at all levels and must be customer oriented.
Strong managerial skills and good business acumen.
Candidate needs to be a good team player with a positive “Can Do” attitude.
Good English speaking skills.
Excellent computer skills and MS Office proficient